Our Story – The Fly on the Wall
When Jason and Jeff met for the first time in 2012 at an Association of Management Consulting Firms conference in Chicago, we were just like our listeners, marketers and managing partners learning and sharing ideas on how to drive growth in a professional services firm.
After a few short conversations, we realized we shared what Jeff refers to as Simpatico, a mutual worldview about marketing’s strategic value, professional services being an absolutely great place to work, and that professional services marketing needed to take its game up several notches. Over the following 6 years, we developed a relationship through hours-long phone conversations about everything from branding to sales, martech, stupid marketing fads, breakout ideas, client wins and losses, family and football.
A Difference in Perspectives
Jason brought an agency perspective that reflected decades working with a wide range of clients on a range of brand and digital marketing challenges. Jeff’s view reflected life in family business operations and a career as a CMO of top consulting firms. The conversations were robust, fun, and sometimes heated! At the end of each call, we would bemoan the fact that we had not recorded the conversation and captured all the ideas that surfaced. We wondered what a fly on the wall might think of it all.
In 2018, we made a decision to hit record and turned those conversations into Rattle & Pedal. With over 125 episodes and counting, Rattle & Pedal leads listeners through all topics related to marketing and growing professional services firms. We welcome firm leaders and other experts to share their experiences driving sustainable growth and value creation. And, we usually have a good laugh or two along the way. It’s that virtual coffee chat about marketing and firm growth you always wanted.
The Hosts
Jason Mlicki
As Principal of Rattleback, Jason Mlicki has been advising professional services firms on how to unlock growth for over 20 years. He writes about value creation strategies, thought leadership development and digital marketing at Rattleback.com. In addition to Rattle & Pedal, he co-produces the annual conference, Profiting From Thought Leadership which brings together the world’s top thought leadership practitioners to share best practices, learn from each other, and grow their careers.
His agency has worked with a variety of notable clients including Dale Carnegie, Emerson, Jump Associates, GE Capital, Infosys, L.E.K. Consulting, The Ohio State University, Verizon and Wendy’s. He earned an M.B.A. from The Ohio State University and a B.S. in Mathematics from Denison University.
When he’s not working, you’ll find him with his family on the tennis courts, playing golf, or traveling all over the United States and Europe.
Jeff McKay
Jeff is the founder and CEO of Prudent Pedal which provides consulting, coaching, and Fractional CMO services to professional services and SaaS firms.
His teams and strategies have helped the world’s top professional services firms achieve industry-leading growth rates, optimize marketing investment, and maximize brand value. He was the SVP of Marketing at Genworth Financial, the Global Marketing Leader at Hewitt Associates, and held senior roles at Towers Perrin and Andersen. AND, he can never forget his “Karate Kid” time selling spark plugs and software in the family-owned auto parts business that turned a brat into a businessman. He earned an M.B.A. from Saint Louis University and a B.S. in Marketing from Illinois State University. He sits on the advisory board of the Salvation Army and helps individuals going through a tough stage of life as a Stephen Ministry leader.
When not working, he’s spending time with family, perfecting his “pedal stroke” with his Tower Racing cycling teammates, reading a book, or restoring some object to its former glory.
Our Great Guests
The sharpest minds and thought leaders in professional services and B2B.
They are proven executives from top firms, leaders of emerging firms, sales and marketing experts, leadership gurus, and young turks. Many are clients, former employees, co-workers, and friends. Many are listeners themselves.
We personally invite each of them on the show. We look for people with unique stories and compelling points of view. None of our guests is a shrinking violet. They have opinions and they share them. Just like us.
The Future of the Marketing Organization: Start with the Growth Strategy, Not the Org Chart with Damien Enderle
CBIZ's Damien Enderle joins Jeff and Jason to explore why the future marketing organization must start with growth strategy, client intelligence, and connected capabilities, not an org chart.
The Future of the Marketing Organization: Why Marketing Is More Important as Teams Get Smaller with Michelle Swan
Tercera's Michelle Swan joins Jeff and Jason to explore how AI is reshaping professional services marketing teams, CMO leadership, talent development, and the future of growth.
The Future of the Marketing Organization is Fractional with Casey Stanton
What happens to marketing when AI can do much of the work? Casey Stanton joins Jeff and Jason to explore a future built around leaner teams, stronger CMOs, better judgment, and greater speed.
Building a Leaner, Smarter Marketing Organization for the AI Era with Bri Jones
How do you build a marketing team for the AI era? Stitch VP of Marketing Bri Jones shares how a lean team, business context, generalists, and smart AI investments are reshaping marketing.
Why Every Professional Services Firm Needs a Better Story with Stephen Steers
Why do some firms stand out while others blend into the crowd? Stephen Steers joins us to explore how storytelling builds trust, differentiates firms, and drives business growth.
Selling Belief with Mat Zucker from Prophet
In an AI-driven world, expertise alone isn't enough. Jeff, Jason, and Mat Zucker explore why professional services firms must move beyond trust to build buyer belief and win more business.
Shifting to Value-Based Pricing the Right Way with Lori Williams and Kirsten Prost
Can professional services firms move beyond time-and-materials pricing? Jeff, Jason, and guests Lori Williams and Kirsten Prost discuss what it takes to successfully transition to value-based pricing.
From Thought Leadership to Commercial Insight: How to Scale What You Know with Matt Dixon
What separates thought leadership from revenue-generating insight? Matt Dixon explains how to build and scale commercial insight in professional services.
A Peek Inside Accenture’s Reinvention Research with Francis Hintermann
AI isn’t just another technology wave. Francis Hintermann, Global Managing Director of Accenture Research, joins us to explain why "Reinvention"—not digital transformation—is now the defining strategy for growth and relevance.
Resurgence of Media Relations in the AI Era with Offleash PR
As AI changes how buyers find and trust firms, Robin Bulanti and Kelly Indrieri from Offleash PR explain why media relations is once again a critical driver of visibility, credibility, and growth.
The Rise of the AI Native Services Firm with Michelle Swan and Chris Barbin of Tercera
AI is reshaping consulting. Is it the end of services as we know them—or the reinvention of the business model? Explore the future of consulting with AI-native firms and shifting client demands.
REPLAY: How to Get Cross-selling Right with Charlie Green
Cross-selling remains the most misunderstood approach to revenue generation. In this replay, Charlie Green shares why it's crucial for professional services firms to get cross-selling right and offers timeless insights on how to achieve this.
REPLAY-Why Professional Services Firms Can’t Innovate with Rita McGrath and Ron Boire
This episode originally aired in April 2023, but its ideas are more relevant than ever in an AI-disrupted world. In this REPLAY, we revisit the challenges of professional services innovation with strategy legend Rita McGrath and Ron Boire, her partner at Valize. Both...
REPLAY: Avoiding the Sales Kill Box with Gartner’s Maria Boulden
This episode, originally aired in November 2021, remains as relevant today as it was then. In this REPLAY, we revisit new sales realities. Gartner's CSO Whisperer, Maria Boulden, shares why the pandemic, digitization, and sales behavior have combined for inefficiency...
How Firms and Software Companies Can Drive Business Together with Patrick Ferdig, CEO of Power of Partnering
Many of the fastest-growing firms are deeply embedded within software ecosystems. Patrick joins the show to explore the secret sauce that makes a partner strategy work.
The Tercera 30 Market Movers and Partners with Bill Magnuson, Co-Founder and CEO of Braze, and Michael Burton, Co-Founder and CEO of Stitch
What does a great software + services firm partnership even look like? Bill Magnuson of Braze and Michael Burton of Stitch show us, real-time.
A Peek Inside The Tercera 30 with Chris Barbin and Michelle Swan
Chris and Michelle join us to talk about Tercera's strategic investments in thought leadership and break down the release of the firm's research, the Tercera 30.
CROs, CCOs, CXOs? The Changing Role of the CMO with Denise Dahlhoff of The Conference Board
There are some new members hanging around the C-Suite of a lot of corporations. How'd they get there and why? Denise Dahlhoff shares her latest research unpacking the trend and what it means.
Why People Don’t Understand Data and What to Do About It with Bill Shander
Data visualiation expert Bill Shander joins the show to talk about why people don't understand data, how to increase the data literacy of your teams, and how to shape a compelling POV using data.
The Antidote to Crappy Buyer Personas with Jim Kraus
Most buyer personas are little more than fictional avatars. Jim Kraus, President of the Buyer Persona Institute, shows us how to develop a persona that helps you truly understand the buyer and buying process you're hoping to affect.
Intellectual Capital: How to Make an Idea Truly Transformative with Art Zards
Jason and Jeff welcome expert speaking advisor, Art Zards, to explain why some ideas break through and transform the world around us. And, why others die before the applause even ends.
Rattle & Pedal: The Dynamics of Divergent Views
Jason and Jeff join John Tyreman, host of “Podcasting in Professional Services,” to share the origins, evolution, and aspirations of Rattle & Pedal. Learn how their consulting backgrounds and podcasting journeys have intertwined and keep one another sharp.




















