Our Story â The Fly on the Wall
When Jason and Jeff met for the first time in 2012 at an Association of Management Consulting Firms conference in Chicago, we were just like our listeners, marketers and managing partners learning and sharing ideas on how to drive growth in a professional services firm.
After a few short conversations, we realized we shared what Jeff refers to as Simpatico, a mutual worldview about marketingâs strategic value, professional services being an absolutely great place to work, and that professional services marketing needed to take its game up several notches. Over the following 6 years, we developed a relationship through hours-long phone conversations about everything from branding to sales, martech, stupid marketing fads, breakout ideas, client wins and losses, family and football.
A Difference in Perspectives
Jason brought an agency perspective that reflected decades working with a wide range of clients on a range of brand and digital marketing challenges. Jeffâs view reflected life in family business operations and a career as a CMO of top consulting firms. The conversations were robust, fun, and sometimes heated! At the end of each call, we would bemoan the fact that we had not recorded the conversation and captured all the ideas that surfaced. We wondered what a fly on the wall might think of it all.
In 2018, we made a decision to hit record and turned those conversations into Rattle & Pedal. With over 125 episodes and counting, Rattle & Pedal leads listeners through all topics related to marketing and growing professional services firms. We welcome firm leaders and other experts to share their experiences driving sustainable growth and value creation. And, we usually have a good laugh or two along the way. Itâs that virtual coffee chat about marketing and firm growth you always wanted.
The Hosts
Jason Mlicki
As Principal of Rattleback, Jason Mlicki has been advising professional services firms on how to unlock growth for over 20 years. He writes about value creation strategies, thought leadership development and digital marketing at Rattleback.com. In addition to Rattle & Pedal, he co-produces the annual conference, Profiting From Thought Leadership which brings together the worldâs top thought leadership practitioners to share best practices, learn from each other, and grow their careers.
His agency has worked with a variety of notable clients including Dale Carnegie, Emerson, Jump Associates, GE Capital, Infosys, L.E.K. Consulting, The Ohio State University, Verizon and Wendyâs. He earned an M.B.A. from The Ohio State University and a B.S. in Mathematics from Denison University.
When heâs not working, youâll find him with his family on the tennis courts, playing golf, or traveling all over the United States and Europe.
Jeff McKay
Jeff is the founder and CEO of Prudent Pedal which provides consulting, coaching, and Fractional CMO services to professional services and SaaS firms.
His teams and strategies have helped the worldâs top professional services firms achieve industry-leading growth rates, optimize marketing investment, and maximize brand value. He was the SVP of Marketing at Genworth Financial, the Global Marketing Leader at Hewitt Associates, and held senior roles at Towers Perrin and Andersen. AND, he can never forget his âKarate Kidâ time selling spark plugs and software in the family-owned auto parts business that turned a brat into a businessman. He earned an M.B.A. from Saint Louis University and a B.S. in Marketing from Illinois State University. He sits on the advisory board of the Salvation Army and helps individuals going through a tough stage of life as a Stephen Ministry leader.
When not working, heâs spending time with family, perfecting his âpedal strokeâ with his Tower Racing cycling teammates, reading a book, or restoring some object to its former glory.
Our Great Guests
The sharpest minds and thought leaders in professional services and B2B.
They are proven executives from top firms, leaders of emerging firms, sales and marketing experts, leadership gurus, and young turks. Many are clients, former employees, co-workers, and friends. Many are listeners themselves.
We personally invite each of them on the show. We look for people with unique stories and compelling points of view. None of our guests is a shrinking violet. They have opinions and they share them. Just like us.
Your Guide to Growth & Success as a Channel Partner with Brendan Sullivan from Coastal Cloud
Want to know how to be a successful channel partner? Brendan Sullivan from Coastal Cloud shares the not-so-secret secret to growth.
How to Get Cross-selling Right with Charlie Green
Cross-selling is the most misunderstood approach to revenue generation. Charlie Green shares why it's so important for professional services firms to get cross-selling rightâand how to do so.
Humanizing Sales for Buyersâand Sellersâwith Andy Paul from The Sales House
Is your team "selling out" or "selling in"? Learn how to use the normal attributes of being human to sell both more naturally and how buyers really prefer to buy.
How to Enable Clients to Make a Smarter Complex Purchase with Joe Rice from CXponent
Joe Rice, CEO of CXponent, shares how professional services firms can help buying committees validate solutions and build consensus along the buyer's journey
Why RFPs Suck and What to Do About It with Cal Harrison from Beyond Referrals
Responding to RFPs in professional services firms sucks. RFPs are inefficient, expensive, and seldom lead to selecting the most qualified provider. Cal Harrison of Beyond Referrals teaches us how to fix them.
Avoiding the Sales Kill Box with Gartner’s Maria Boulden
Content marketing was supposed to make buying and selling easier. Unfortunately, it did just the opposite. Gartner's CSO Whisperer, Maria Boulden, shares why the pandemic, digitization, and sales behavior have combined for inefficiency and ineffectiveness.
From Value-Based Pricing to Value-Based Selling with Blair Enns – Part 2
In part 2, Blair Enns shares how expertise, positioning, and value-based selling are inextricably linked. Learn why you should narrow your expertise and develop a differentiated POV that connects with buyers who value the value you provide.
From Value-Based Pricing to Value-Based Selling with Blair Enns – Part 1
You cannot implement a coveted value-based pricing approach unless you implement value-based selling first. Learn why and how to do both effectively.
Bridging from Intellectual Capital to Lead Generation: An Interview with Tom Hessen, CEO of 9 Lenses
We discuss how to use assessment tools throughout the marketing and sales funnel and the neuroscience behind driving higher quality leads and differentiated sales conversations.
Intellectual Capital Hits and Misses: An Interview with Thought Leadership Guru, Bob Buday – Part 2
The thought leadership thought leader, Bob Buday shares lessons learned from a 30-year career helping firms think about and publish thought leadership in Harvard Business Review, Forbes and other prestigious journals.
Intellectual Capital Hits and Misses: An Interview with Thought Leadership Guru, Bob Buday – Part 1
The thought leadership thought leader, Bob Buday shares lessons learned from a 30-year career helping firms think about and publish thought leadership in Harvard Business Review, Forbes and other prestigious journals.
Growth Conversations-Michael Burton, CEO of Lev, Growth Inflection Points
Raj Suchak, CEO of Grit Seed: Fueling the People Side of Growth
Raj Suchak, CEO of Grit Seed: Why disruptive growth demands a disruptive approach to recruiting, engaging employees, and leveraging individual talents.
Growth Conversations: Gunnar Branson, CEO of AFIRE, Identifying Long-term Growth Opportunities Amidst Short-term Chaos
Growth Conversations: Jay Laabs, CEO of Spaulding Ridge, Discusses How a Growth Philosophy Leads to Market Leadership
Naming. What is it Good For? An Interview with Laurel Sutton of Catchword
With many consumer names facing stark criticism, do professional services firms face naming risk? Jeff and Jason explore the topic with naming consultant, Laurel Sutton.
Should You Be Doing Research During the Pandemic? A Conversation With Mike Nash of KS&R
Is it appropriate to talk to customers in this moment? If so, how do you reach them?
The Pipeline Cliff — An Interview with Mark Wainwright on Sales Planning for Doer/Sellers
Mark Wainwright shares his thoughts on the intersection where certainty ends and partners' "night sweats" often begin -- your sales pipeline.
Becoming the Leader You Were Meant to Be — An Interview with Ted Harro of Noonday Ventures
Ted Harro joins us to talk about how to develop your leadership skills and find leaders within your firm.
Good Sale. Bad Sale – An Interview with Brian Caffarelli of Strategic Talent Solutions
Jeff and Jason welcome Brian Caffarelli to discuss the long-lasting impact of good and bad sales decisions.
Rattle & Pedal: The Dynamics of Divergent Views
Jason and Jeff join John Tyreman, host of “Podcasting in Professional Services,” to share the origins, evolution, and aspirations of Rattle & Pedal. Learn how their consulting backgrounds and podcasting journeys have intertwined and keep one another sharp.